| 1.
What is the normal turn around time for an
order? |
|
The
turn around time depends on the order, in all
cases we get the job done as fast as possible.
For an average job, the turn around time is 2-3
business days, but it all depends on size,
quantity, availability, etc. We always try to
meet any of your deadline requests. |
|
| 2.
What exactly is Computer Cut Vinyl? |
|
It's
just like it says, basically it's a big sticker
cut out of adhesive vinyl to a shape (like a
letter or a basketball etc.). And we transfer
those over to Vinyl banners/Signs/Vehicles/Etc. |
|
| 3.
What is Vector art? |
|
Vector
art is kind of like line art. If you'd put a pen
on a piece of paper and draw. Circles and
Squares are simple vector images. |
|
| 4.
What is a Raster Image? |
|
Raster
is more of a photograph, with gradients, soft
meshes, textures, etc. Not just spot color sharp
lines. You could not cut out a raster image.
Raster can be 1,2,3, or 4 colors which makes the
entire spectrum (CMYK, RGB, ETC.). |
|
| 5.
What programs let me save in vector formats? |
|
Adobe
Illustrator, Freehand, and Corel Draw are the
major software makers out there, Photoshop can
export illustrator paths, and some other
programs are also able to export their paths to
illustrator file formats. |
|
| 6.
When do I save a raster image, and when do I
save as Vector? |
|
Vector
is the file format you use when the image is
made with paths and fills, It's the only format
you can cut vinyl from. Raster would be used for
Photos and all miscellaneous images. |
|
| 7.
How should I give you my artwork? |
|
It all
depends on what kind of product we are
producing, if we are doing a 1 color vinyl
sign/banner the best format is Illustrator, in
most cases if you can give it to us in
Illustrator format it's usually the best, even
for an Eco-Sol Inkjet print. If it's an ink jet
print it's ok to give it to us in .TIF or .PSD
format. |
|
| 8. Do
you accept "Zip, Jazz, CDs, or Super Disk" ? |
|
We
accept Zip, 3.5 inch floppys, CDs or DVDs. We
are sorry but at this time we do not accept
Jazz, Super Disk, Click, or other miscellaneous
Media. |
|
| 9.
What's the largest file size I can email you? |
|
We can
accept up to 5Mb capacity files via email. You
can also request to upload your file to our FTP
site. If you have a file of a larger size we
suggest you put it on a zip disk or CDR. |
|
| 10.
How long will this last in the weather? |
|
Our
standard Vinyl Banners last about 3-5 years, but
we've seen longer. You can buy heavy duty banner
material or High performance vinyl to extend the
life of you banner. All of our Vinyl banners are
weatherproof (rain, wind, snow, etc). Our inkjet
prints can last a good deal if they are indoors,
and kept away from Sunlight (due to fading).
Feel free to contact us if you have any more
specific questions. |
|
| 11.
Are your prices competitive? |
|
When
comparing apples to apples we believe our prices
are very competitive. We always put out the
highest quality for the same price as our
competitors. We will never sacrifice quality for
price. . |
|
| 12.
Do you ship to our location? |
|
We can ship to anywhere within Canada using couriers, Purolator, FedEx, Canada Post, etc. for a nominal fee. |
|
| 13.
What programs do you use to print your signs? |
|
We use
proprietary sign making software, you wouldn't
have this software on your home computer, you
wouldn't just buy these at your local retail
store. But if your curious we use Flexisign Pro
v 7.5 by Amiable. |
|
| 14.
Why shouldn't I use my web site images for
signs? |
|
Well
this is a wide statement. Web images can be
great if they are high res. images and very
large in size, but most are under 50k. 50
kilobytes is drastically small considering 3 sq.
ft. should be 24 megabytes. Also they are
bitmap, which means 4 color process prints.
Basically web images are normally not a safe
source for art. |
